Client Spotlight

“Working with PRWD has been invaluable.
Paul is very logical and detailed in his approach and communicated his findings very clearly to help us see things differently”

Paul McDermott, Head of E-Commerce at Speedo International


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May 2010 Newsletter

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In this issue

Developer and Designer Required

We are still currently advertising for the following positions. Take a look to view details and please pass on if you know anyone who might be interested.

Financial Sector – Usability and User Experience Training

This intensive course is aimed at financial companies and banking institutions who are looking to identify opportunties where they can improve the conversion rates of their websites. This can include account application processes, credit card application processes, loans, mortgages and savings accounts.

View full details of the training course and how to book

Retail Sector – Usability and E-commerce Best Practice Training

Usability for e-commerce sites is one of the largest contributors to customer conversion and retention rates. Can you afford not to be following best practice?

The course objective is to expose and explain a wide range of vital best practice techniques taken from SME and blue chip retailers which you can implement into your organizations’ own e-commerce platform in order to drive improvements of conversion rates.

Focusing on 3 key stages of the buying journey, Product Page, Shopping Basket and the Checkout Process, this training course will provide you with a wealth of knowledge and industry-leading insights that can be utilised to make iterative usability improvements to your e-commerce platform.

View full details of the training course and how to book

All Sectors – Usability and User Experience Training

Many website owners are identifying usability as a primary way for them to improve online revenue. In particular businesses are looking at ways to improve the ROI they get from their acquisition spend.

This training course aims to give a solid foundation to this wide-ranging subject through case studies taken from ecommerce and non-commercial websites as well as hands-on experience through workshops on the key principles of usability and user experience. This full day in-house training course is also delivered for Econsultancy.

View full details of the training course and how to book

All Sectors – Advanced Google Analytics Training

This training provides you and your team with the knowledge of how best to use Google Analytics on an on-going basis to gain the most valuable visitor insights and commercial value

View full details of the training course and how to book

SME Masterclass – Generating More Leads and More Sales from your Website

Paul delivers this masterclass aimed at SME’s looking at ways in which they can improve the performance of their websites and online marketing activities.

We have a Masterclass page onto our website which:

  • Explains what the masterclass is about
  • Provides a range of testimonials from people that have attended so far
  • Provides some sample slides
  • Provides details of what you will learn
  • Provides examples of who should attend

View full details of the masterclass and how to book

E-commerce Usability Testing Case Study

We have recently published the case study of the usability testing project we carried out for online fashion retailer Isabella Oliver.

View full details of the usability testing case study.

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